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(tracking number, online receipt .. etc) • Does the item have postal insurance • Photographic evidence of any damage to the item(s) • Willingness of buyer and seller to cooperate with our requests for information • Willingness of seller to accept returned goods • Verification of buyer and seller's details We treat all dispute resolutions with client privacy
high on our priority list. We will not ask our clients to reveal
personal information unless the situation absolutely warrants this,...