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Out of the box, there was no damage, inspecting each angle of it to make sure that, for the price, I got mine in perfect condition, and they were, no shipping scuffs, scratches or anything, almost like I got what was straight out of the picture, but with the just as good looking cords. I finally folded them down, put them on my head, and plugged the modular cord into my phone, then my headset.