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FAQ Why are you selling cards? Why don't you cash out the cards yourselves? We do it. Just not every single one, that would be definitely too risky. As said in the "About" tab, "giving the money away" is just an protection for us by making sure the cards aren't cashing out only in single area by us.
The only reason I was talking to them is that my lease didn't mention the name or address of the landlord (another legal violation , but the outcome is just that you get to serve the landlord via the agency). So it was a bit surprising when I received an email from the owner of the agency informing me that they did not hold the deposit and so were not liable - I already knew this.
When you withdraw funds from exchange, you enter destination BTC address which is just an address. The seller doesn't know who you are and the exchange doesn't know whom you are sending bitcoins. Also, we don't store your bitcoin address in our e-commerce system.